Back to home

TRUST & TRANSPARENCY – Sail Safely with Boats Connect

Who We Are

Boats Connect is the Italian platform dedicated to boating holidays, designed to offer a modern, safe and transparent experience.
We connect travellers, certified professional skippers and charter companies with a single goal: to make the sea accessible to everyone in a reliable, innovative and sustainable way.

How We Ensure Quality, Transparency and Safety
1. Vetting of Suppliers and Skippers

Every skipper and supplier on Boats Connect is vetted through a structured process that includes:

  • checks on documents and certifications;
  • verification of professional qualifications;
  • assessment of real-world experience;
  • regular quality audits and verified reviews.

Skippers' qualifications are certified on the blockchain, guaranteeing authenticity and traceability.

2. Genuine, Unfiltered, No-Fake Reviews

Published reviews come exclusively from users who have actually booked through the platform, thanks to a system of automatic and manual checks. We do not edit or alter their content, except for removal in cases of clear violations (offensive language, sensitive personal data, defamation).

3. Clear Information and Transparent Contracts

Every listing includes:

  • transparent pricing with no hidden costs;
  • payment and cancellation terms that are always visible;
  • accurate details of boats, equipment and services.

All bookings are time-stamped and certified.

4. Data Protection (fully GDPR compliant)

Boats Connect uses advanced security protocols and stores data within Europe.
No personal information is recorded in clear text on the blockchain.
Our AI algorithms are designed to improve the experience, not to discriminate or make autonomous decisions.

5. Human Support, Always Available

Although we use an advanced AI system, users can request human assistance at any time.
You can reach us by:

  • email,
  • a dedicated support number.
6. Sustainability & Responsible Seafaring

We work with skippers and partners who adopt responsible practices, we promote good conduct at sea and we support initiatives to protect the marine ecosystem.

7. Regulatory Compliance: a Trusted Marketplace

Boats Connect operates in compliance with:

  • the Digital Services Act (DSA);
  • the Italian Tourism Code and the Package Travel Directive;
  • Italian and EU e-commerce regulations;
  • PSD2 regulations for digital payments;
  • directives on transparency, cookies and consumer protection.
Our mission

To make boating more accessible, safe and innovative, combining technology with a passion for the sea.
With Boats Connect you always know who is on board, what you are booking and how much you are paying.
Complete transparency, authentic experiences.